Cloud Present ("we," "our," "us") respects your privacy and is committed to protecting it through this privacy policy. This document explains how we collect, use, disclose, and safeguard your information when you use our platform and services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access or use our Services.
1. Information We Collect
We may collect personal and non-personal information about you in various ways, including:
a. Information You Provide to Us:
Account Information: When you sign up, we may collect your name, email address, password, and other necessary account details.
Payment Information: When you make purchases, we collect payment details such as billing address, credit card information, or other financial information (processed securely by a third-party payment provider).
Contact Information: When you contact support or submit inquiries, we collect your contact information and details of your communication.
b. Automatically Collected Information:
Usage Data: Information about how you use our Services, including pages visited, actions taken, and time spent.
Device Information: Details about your device, such as IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services.
c. Information From Third Parties:
We may receive information about you from third-party services, such as social media platforms or partners, when you interact with them through our Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our Services.
To personalize your experience on our platform.
To communicate with you, including sending updates, notifications, and marketing communications.
To process transactions and deliver purchased services.
To detect, prevent, and address technical issues or security threats.
To comply with legal obligations or enforce our terms and policies.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
With Service Providers: We may share your information with trusted third-party vendors who assist us in operating our platform, processing payments, analyzing usage, or delivering services.
For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
With Your Consent: We may share your information for other purposes with your explicit consent.
4. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update: You can access and update your account information by logging into your account.
Opt-Out: You can opt out of receiving marketing communications by following the instructions in those messages.
Delete Account: You can request the deletion of your account and associated information by contacting us at hello@cloudpresent.co
Cookies: You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will delete your information unless retention is required by law or legitimate business purposes.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Please review their privacy policies before sharing any information with them.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through a prominent notice on our platform. Please review the policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this privacy policy or our practices, please contact us at:
Email: hello@cloudpresent.co